Public AEO Teardowns

HubSpot's massive content library and strong domain authority earn it frequent AI citations for broad CRM queries. However, they're losing ground on niche use-case questions where smaller competitors with more specific content get cited instead.

Zendesk's brand recognition keeps it in AI conversations, but Intercom and Freshdesk are aggressively stealing citations with more modern, AI-native positioning. Zendesk's legacy perception is hurting its AI visibility.

Monday.com's massive brand awareness and advertising investment translates into strong AI recognition, but they're locked in a tight battle with Asana, ClickUp, and Notion for AI citations. Their 'Work OS' positioning creates confusion in AI responses.